CONTACT
Helpful Global Contact Information
NuCerity International
(Global Headquarters)
8558 Katy Freeway, Suite 100
Houston, Texas 77024
USA
Key Email Addresses:
Customer Service assistance: support@nucerity.com
Company & Product questions: info@nucerity.com
Commission questions: commissions@nucerity.com
Advertising questions/approvals: policies@nucerity.com
Compliance: compliance@nucerity.com
Feedback “How are we doing?”: comments@nucerity.com
US, Canada, Mexico Customer Support
Monday – Friday: 8AM – 7PM (Central Time USA)
Email Customer Service: support@nucerity.com
Toll Free USA (English & Spanish): 1 (800) 961-2291
Toll Free Canada: 1 (877) 636-0222
Toll Free Mexico: 0 1 (800) 557-5555
Toll Free Mexico Fax: 0 1 (800) 557-5598
Main Office: (713) 961-9090
Main Fax: (713) 456-3027
Japan Customer Support
Monday – Friday: 7AM – 1PM (Local Japan time)
Email Japan Customer Service:JPsupport@nuceritysupport.net
Local Japan: +81 (03) 4578-9718
Tokyo Fax Line: +81 (03) 6730-2738
(note: do not dial the leading “0” in (03)
Conference Line: (0800) 100-0078
(Toll Free Mobile within Japan)
Announcement Line: (0800) 100-0068
(Toll Free Mobile within Japan)
NuCerity Korea
Gutaek Bldg 3F
889-41 Daechi-Dong,
Gangnam-Gu,
Seoul, 135-280 South Korea
Korea Customer Support
Monday – Friday: 10AM – 7PM
Saturday: 10AM – 1PM local time
Email Korea Customer Service:nuceritykorea@nucerity.com
Main Office & Customer Service: +82 2-568-8989
Fax: +82 2-568-7989
Asia, Australia Customer Support
Hong Kong, Taiwan, Singapore, Malaysia, Indonesia, Philippines, Australia, Thailand (Mandarin, Cantonese and others)
Monday – Friday: 7AM – 3PM
(Hong Kong, Taiwan local time)
Email Asia Customer Service:CHSupport@nuceritysupport.net
Houston Customer Support: support@nucerity.com(English)
California Center: (415) 230-2355
Sunday – Thursday: 3PM – 9PM Pacific Time
Hong Kong: +852 (58) 082450
Hong Kong Fax Line: +852 (30) 101200
Toll Free within Taiwan: (008) 0114-8768
Taiwan Fax Line: +886 (02) 6602-1500
(note: do not dial the leading “0” in (02).)
Singapore Toll Free: 800-852-3955
Singapore Fax Line: +65 6 826-4361
Malaysia Toll Free: 1-800-813-683
Malaysia (Kuala Lumpur) Fax Line: +60 3 2178-4830
Indonesia Toll Free: 001-803-015-204-7831
Australia Toll Free: 1-800-765-018
Thailand: +66 (2) 105-6100
Thailand Fax Line: +66 (2) 105-6110